Assistant Director, Learning Support Services, CMSRU

Job Responsibilities:

• The Assistant Director of Learning Support will assist with designing, developing, overseeing, and administrating Learning Support activities in the Office of Student Affairs.
• Directs the work of the Learning Support Services Specialist when needed, working collaboratively and assuming duties when required.
• Creates and facilitates workshops to enhance student academics grounded in evidence-based learning theory.
• Organizes and implements the delivery of Learning Support workshops, panels, and seminars.
• Evaluates the Learning Support programming schedule each year; adjust as needed.
• Oversees the Learning Support Student Advisory Council; schedules meetings; records meeting minutes; follows up on student initiatives when appropriate; integrates student feedback into learning support programming.
• Provides specialized educational counseling services to CMSRU students; makes referrals to appropriate counseling agencies when required.
• Conducts individual meetings with students to discuss diagnostic testing, academic needs, and learning preferences; meets with students to create and monitor proactive plans for ongoing academic success.
• Develops academic intervention and remediation strategies for at-risk students, assessing barriers to academic success when appropriate.
• Teaches students to develop effective learning strategies, self-directed learning skills, and effective study habits that promote academic success.
• Administers learning assessment tools (e.g., LASSI); analyzes and interprets data to make student recommendations.
• Works with faculty and course directors to develop strategies to enhance student learning and respond to students with academic difficulties.
• Monitors student preparation for UMSLE Step 1.
• Manages Learning Support programs for USMLE preparation; develops and facilitates student workshops and seminars.
• Works with students to develop personalized USMLE Step 1 and Step 2 preparation plans and schedules.
• Provide specialized counseling to students regarding USMLE exams congruent with CMSRU policies and procedures.
• Manages the Peer Tutoring Program, including recruiting and training tutors, reviewing tutor applications, monitoring peer tutors' work, staffing and scheduling drop-in tutoring sessions, and identifying topics for drop-in tutoring sessions.
• Assist in implementing Accudemia Student Retention Software; design and deliver training appropriate for peer tutors and students.
• Collaborate with Student Support Services Specialists and the Wellness Program Specialist to design, implement, and deliver programming that promotes holistic student wellness consistent with AAMC standards.
• Meet regularly with Phase Deans, Course Directors, and Faculty to assist and support students' learning needs.
• Manages and implements the Proactive Advising for Student Support (PASS) early alert program to identify at-risk students with Student Support Services Specialists.
• Creates and delivers presentations at M1 and M2 orientation.
• Attends M1 CARES meetings with Student Support Services Specialists.
• Provides advisory services to OSA leadership, faculty, and staff in working with students to enhance student academic success.
• Participates in appropriate professional development meetings and presentations; remains current with the literature on medical education, learning science, and academic advising.
• Reviews literature in the field of academic support to maintain current support programs.
• Maintain appropriate documentation of student encounters.
• Support faculty development activities.
• Prepares data and reports for the Office of Student Affairs; reviews outside resources that support medical education.

Required Qualifications:

• MA, MS, MSW, or MEd in education, counseling, psychology, social work, or closely related fields.
• Three years of professional experience in a support role in a medical school setting or the field of higher education.
• Demonstrated ability to work closely with others and maintain collegiality.
• Ability to work independently and autonomously with minimal direction.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office programs and learning management systems (Canvas).
• Strong organizational management, social, and interpersonal skills.
• Demonstrated proficiency in written communication.
• Commitment to diversity, personal mentorship, professionalism, collaboration, mutual respect, and student advocacy.
• Knowledge of academic success skills, including but not limited to learning preferences, test-taking skills, goal setting, and time management.

 Preferred Qualifications:

• Ph.D. or Ed.D. in education, counseling, psychology, social work, or closely related fields.
• Five years of professional experience in a support role in a medical school setting or the field of higher education.
• Experience working with students needing academic support, accommodations, and/or having academic difficulty.
• Working knowledge and understanding of academic accommodations.
• Experience with USMLE Step 1 and 2 examinations.
• Working knowledge of learning science, active learning strategies, and educational psychology.

This job description is not intended to be all-inclusive. As such, the incumbent will perform other duties as assigned by the supervisor, Associate Dean of Student Affairs, or CMSRU leadership. Work hours are typically between 8 AM and 5 PM, with evening or weekend hours flexibility based on department needs.

NOTES: 

• Only completed, online applications submitted on or before the deadline will be considered.
• Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.